Technical Analysis & Fixes:
Verify Audio Output Settings
PC: Right-click the sound icon > Open Sound Settings > Ensure correct playback device is selected (e.g., headphones, HDMI).
Console: Check Settings > Sound > Audio Output for proper configuration (e.g., Linear PCM for HDMI).
Rationale: Incorrect default devices or format mismatches (e.g., Dolby vs. stereo) often mute audio.
Update Audio Drivers (PC)
Use Device Manager to update drivers for “High Definition Audio Device” or OEM-specific drivers (Realtek/NVIDIA HD Audio).
Advanced: Manually install drivers from motherboard manufacturer’s website for stability.
Disable Audio Enhancements
Navigate to Sound Control Panel > Playback Devices > Properties > Enhancements > Check “Disable all enhancements”.
Cause: Windows Sonic/3D audio processing may conflict with in-game spatial audio.
Reinstall/Repair Game Files
Steam: Right-click game > Properties > Installed Files > Verify Integrity.
Console: Reinstall the game or clear cache (PS5: Rebuild Database; Xbox: Hard Reset).
Adjust In-Game Audio Settings
Reset to default, then manually lower Master Volume to 80% to avoid clipping (known UE4 bug).
Check for System Conflicts
Close background apps like Discord/Spotify (may hijack audio channels).
For HDMI Users: Test alternate ports/cables to rule out bandwidth issues.
Pro Tip: If using mods, disable them temporarily—corrupted audio files are common culprits.
Note: For persistent issues, contact Bandai Namco support with error logs (PC: %localappdata%\EldenRing)^[6].
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