Core Definition
Error code 0x80070424 is a Windows system error indicating “The specified service does not exist as an installed service”. It primarily occurs when:
A critical system service (e.g., Windows Update, Xbox Live Auth Manager) is missing, disabled, or corrupted.
Required dependencies (DLLs, registry entries) for the service are damaged or unregistered.
System updates or third-party software interfere with service initialization.
Root Causes
Service Corruption
Critical services like Windows Update or Software Protection fail to start due to configuration errors or file damage.
Example: Software Protection service set to “Disabled” triggers this error during system backups.
Update Component Failure
Incomplete Windows Update installations leave corrupted cache files in C:\Windows\SoftwareDistribution.
Background Intelligent Transfer Service (BITS) crashes, blocking update delivery.
Registry/DLL Issues
Missing or invalid registry keys for service paths (e.g., XboxNetApiSvc) prevent service loading.
Core DLLs (e.g., comcat.dll, shdocvw.dll) fail to register during software installation.
Third-Party Conflicts
Adware/PUPs (Potentially Unwanted Programs) mimic this error to push fake tech support scams.
Security software may block service execution.
Technical Impact
System Functions Affected:
Windows Update failures.
Xbox app/game launch errors.
Backup utilities (e.g., System Restore) malfunctioning.
Risk Level: Medium (non-critical but disrupts core OS features).
Diagnosis Tools
Event Viewer
Check Windows Logs > System for service-specific failure details.
Command Line
sc query [service name] verifies service status.
DISM/SFC Scans
Detects system file corruption:
cmd
Copy Code
sfc /scannow
dism /online /cleanup-image /restorehealth
For advanced troubleshooting, analyze service dependencies via services.msc > Properties > Dependencies.
Note: If caused by adware (e.g., fake tech support popups), use malware removal tools like Reimage.
No responses yet