Introduction: Understanding the RESULT_CODE_MISSING_DATA Error
The RESULT_CODE_MISSING_DATA error typically appears when users try to install or update extensions, apps, or perform certain operations in Google Chrome or Microsoft Edge. This error indicates that the browser failed to retrieve or process necessary data during the installation or update process.
Common Causes of the ERROR Include:
- Corrupted browser cache or cookies.
- Incomplete or interrupted download of extension/app files.
- Conflicts with browser extensions or third-party software.
- Issues with the Windows App Cache (especially in Edge).
- Network restrictions such as firewalls, proxies, or antivirus interference.
- Outdated browser versions or system components.
This issue can affect both personal and enterprise users, especially those managing multiple extensions or using managed devices. Below, we provide two effective methods to resolve this issue, along with their success rates based on user reports and technical testing.
Solution 1: Clear Browser Cache and Cookies (Success Rate: ~80%)
One of the most common causes of the RESULT_CODE_MISSING_DATA error is a corrupted or outdated browser cache. Clearing the cache and cookies often resolves the issue by forcing the browser to fetch fresh data from the server.
Steps for Chrome/Edge:
- Open Chrome or Edge.
- Click the three dots in the top-right corner to open the menu.
- Go to Settings > Privacy, search, and services (Edge) or Privacy and security > Clear browsing data (Chrome).
- Under Clear browsing data, select:
- Time range: All time
- Cookies and other site data
- Cached images and files
- Click Clear data.
Advanced Tip (Optional):
- Navigate to
edge://settings/clearBrowserDataorchrome://settings/clearBrowserData. - Use the Developer section to clear Service Workers and Site Data if available.
Why It Works:
Clearing the cache ensures that any partially downloaded or corrupted files are removed, allowing the browser to re-download and process them correctly.
Solution 2: Reset Browser Settings & Reinstall Extension (Success Rate: ~70%)
If clearing the cache doesn’t work, resetting the browser to its default settings can help eliminate deeper configuration issues that may be causing the RESULT_CODE_MISSING_DATA error.
Steps to Reset Browser Settings:
- Open Chrome or Edge.
- Go to Settings > Reset settings (under the “Advanced” or “Privacy, search, and services” section).
- Click Restore settings to their original defaults.
- Confirm by clicking Reset settings.
Reinstall the Extension:
- After resetting, go to the Web Store or Microsoft Edge Add-ons page.
- Search for the extension and reinstall it.
⚠️ Note: Resetting the browser will remove your custom settings, including startup pages, search engines, and pinned tabs.
Alternative for Enterprise Users:
If you’re on a managed device, contact your IT administrator to check group policy restrictions or network policies affecting app installations.
Why It Works:
Resetting the browser clears out corrupted configurations or conflicts caused by extensions, themes, or third-party tools that interfere with normal operations.
Summary: Choosing the Best Fix for RESULT_CODE_MISSING_DATA
| Solution | Success Rate | Best For |
|---|---|---|
| Clear Browser Cache and Cookies | ~80% | Most common fix; ideal for average users |
| Reset Browser Settings | ~70% | Deeper issues; advanced users or persistent errors |
Start with Solution 1, as it’s non-invasive and solves the majority of cases. If the problem persists, proceed with Solution 2 to reset the browser environment.
For corporate or educational environments, ensure that no firewall, proxy, or endpoint protection software is blocking access to the web store or interfering with downloads.
By following these steps, you should be able to quickly resolve the RESULT_CODE_MISSING_DATA error in Chrome or Edge and restore full functionality to your browser.
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